Let’s close the gap

between procedure

and performance

Logos Ltd helps you uncover the root causes behind performance gaps to create clear, targeted learning paths to get your workforce aligned, confident, and productive.

When safety, efficiency, and precision matter, training is not just about creating content.

Solving performance problems requires more than just linking to the manual, hosting a webinar, or creating eLearning. Meeting employees with what they need to know at the point they need to know it helps close the gap between procedure and performance.

The workplace is not the classroom. For 30 years Logos Ltd has been working with leadership, subject matter experts, and users to help identify why targets aren’t being met so the best learning solutions can be implemented. The focus is on “how do I integrate new information with my existing experience to better do my job” – not just pass a knowledge check.

Our Process

Identify the Gap

Get laser focused on identifying the performance gap. This is not a time for vague possibilities. What should employees be doing that they are not and vice-versa.
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Dig Deep

Ask: "Why is this happening?" Then ask again. Then ask again. Dig to discover the root cause(s) of the performance gap.

Create a Plan

Based on the root causes identified, create a detailed plan which includes all steps: cultural changes, tool changes, accessibility issues, as well as training when needed.

Set the Target

Set a measurable performance target and a reasonable timeframe to evaluate the impact of the plan.

Implement the Plan

Assign the tasks on the plan to specific people with timelines for completion. Provide proper support to the team.

Follow Up

When the timeframe has elapsed, evaluate the measurable performance target. Celebrate the successes and revisit any continuing gaps.

Our Services

Logos Ltd is ready to walk your team through our process as well as implement the identified solutions. We have decades of experience working in technical fields with hardware and software.

Facilitate performance gap process meetings

Manage project from identifying the gap all the way through follow up

Perform field observation and interviews

Develop work aids, documentation, and wiki structure and content

Create microlearning experiences

Produce full SCORM compliant eLearning courses